Returns & Exchanges

At BeatO, we want you to be completely satisfied with your fashion purchase, which is why we offer a seamless 30-day return and exchange policy for all unworn items with original tags. Whether the fit isn't right or you've changed your mind, we are here to ensure your shopping experience remains effortless.

Return Process

• 1.
  Initiate Request

  Log into your BeatO account, navigate to your recent orders, and select the items you wish to return or exchange to receive a Return Authorization number.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all designer tags and hygiene seals are intact to qualify for a full refund.

• 3.
  Schedule Pickup

  Choose a convenient time slot for our courier partner to collect the package from your doorstep, or drop it off at any authorized BeatO partner location.

• 4.
  Receive Refund

  Once our quality team inspects the returned garments, your refund will be processed to your original payment method within 5-7 business days.