Frequently Asked Questions

Everything you need to know about shopping with BeatO

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on your location.

What is your return policy?

We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund.

How do I find the right size?

Each product page features a detailed size guide with measurements in both inches and centimeters. We recommend measuring a similar garment you own to ensure the perfect fit.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay.

Can I track my order in real-time?

Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress.

Are your materials sustainably sourced?

At BeatO, we are committed to ethical fashion. Over 70% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2025.